Switch from MoeGo or DaySmart without losing a client
Moving grooming software sounds scary. It is mostly a spreadsheet. Export your clients and pets, import them into Furbello, and we help you bring over your upcoming appointments. Most groomers are fully moved in under a week.
How switching works, step by step
- 1
Export your clients and pets
Your client list belongs to you. Most grooming software, including MoeGo and DaySmart, can export clients and pets as a spreadsheet (a CSV file). Look in the clients or reports area, or ask their support team for a client and pet export. Keep your old account open until you are fully moved over.
- 2
Import them into Furbello
Upload the spreadsheet in Customers, then Import. Furbello matches the columns for you and shows a preview before anything is saved.
- Names, emails, phones, and notes for each client
- Pet names, species, breeds, weights, allergies, and grooming notes
- Text consent carried over when your export includes it
- Existing clients matched by email or phone and merged, not doubled
- Changed your mind? Undo the whole import in one step
- 3
Set up your services, hours, and team
The setup wizard walks you through your business hours, services and prices, and booking page. Invite your groomers and front desk, and choose exactly what each person can see.
- 4
Bring over your upcoming appointments
Send us your upcoming appointments using the form below and we help you get them onto your Furbello calendar, so no booking is lost in the move.
- 5
Share your new booking link
Swap the booking link on your website, Instagram, and Google profile, turn on reminders, and let clients know. From here, confirmations and reminders go out on their own.
Tell us what you are moving from
Let us know which software you use today and roughly how many clients and upcoming appointments you have. We will reply by email with the next steps.
Switching questions
Most groomers are booking in Furbello the same day and fully moved in under a week. The import itself takes minutes; the rest is setting up services and letting clients know your new booking link.
Yes. Upload a spreadsheet of clients and pets and Furbello matches the columns for you, including allergies, grooming notes, and text consent when your export has them. You see a preview before anything is saved, and you can undo an import.
Send them to us with the form on this page and we help you get them onto your Furbello calendar so nobody's booking is lost.
No. Keep it open until everything is moved and your clients are booking through Furbello, then cancel.
Only use your new booking link. Returning clients confirm by email and their pets are already on file from your import.