Text and email reminders that keep your grooming calendar full
Furbello confirms every booking the moment it is made, reminds clients before the visit by text and email, and lets them confirm with one tap. Fewer no shows, fewer phone calls, and nothing for you to remember.
The whole sequence sends itself
Booked, reminded, confirmed, without you touching your phone.
A confirmation goes out as soon as an appointment is booked, online or by your front desk. Email and text reminders follow the day before, with an optional second text a couple of hours ahead. Each reminder carries a one tap link, so clients confirm or ask to cancel without calling, and your calendar updates the moment they do.
- Booking confirmation sent right away
- Reminders 24 hours before by email and text
- Optional second text closer to the appointment
- One tap confirm and request to cancel links
Messages — Dana (Biscuit)
Sunny Paws: Reminder — Biscuit has a Full Groom Tue 9:00 AM. Confirm: furbello.com/c/…
Texting done the way carriers require
Consent, STOP and START, and a record of every message.
Texts only go to clients who have agreed to receive them. Replies of STOP and START are handled automatically, and every message lands in a delivery log with its status, so when a client says they never got the text, you can see exactly what happened.
- Consent tracked on every client
- STOP and START replies handled for you
- Delivery status for every text and email
- Email covers clients who do not text
Appointment — Zeus, 2:30 PM · No show
More than reminders
The messages a busy salon sends a hundred times a week.
Ready for pickup texts go out when you mark a pet done. Mobile groomers send on my way messages with an honest arrival window from one button. After the visit, clients can get a recap with a rebook button, and rebook reminders nudge them when it is time for the next groom.
- Ready for pickup messages from one tap
- On my way texts with arrival windows for mobile visits
- After visit recaps and rebook reminders
- Vaccination expiry reminders by email
Tuesday · 6 appointments
Biscuit · Full Groom
with Maya
Mochi · Bath & Tidy
with Jules
Zeus · De-shed
with Maya
Pickles · Nail Trim
with Sam
Set it up once
Your words
Edit the wording of your texts so they sound like your salon, not a robot.
Texts included in every plan
250 texts a month on Solo, 750 on Studio, and 1,500 on Growth. The trial includes 25 so you can try it.
Email on every plan
Confirmations and reminders by email are included for every client with an address on file.
Confirmation at a glance
See who confirmed, who asked to change, and who has not answered, right on the calendar.
Built for the route
Mobile visits get arrival windows and running late messages from the Next Stop screen.
Vaccines handled
Clients hear about expiring vaccinations before the appointment, not at your front desk.
Questions groomers ask
Yes. Most no shows are forgotten appointments, not rude ones. A reminder the day before with a one tap confirm link catches most of them, and it gives clients an easy way to cancel early so you can fill the slot.
Each plan includes a monthly allowance: 250 texts on Solo, 750 on Studio, and 1,500 on Growth. Every standard text counts as one, however long your business name is. If a busy month uses them up, you can add a text pack from Billing: 200 texts for $5, up to 2,000 for $50, and pack texts never expire. The free trial includes 25 test texts. Email reminders are included on every plan.
No. Furbello only texts clients who have given consent, and STOP and START replies are handled automatically.
Yes. You can edit the wording of your texts so they match how you talk to your clients.